Return & Refund Policy

Eligibility and Timeframe for Returns

At HARRY'S, you may request a return within 30 days from the date you receive your order. To be eligible for a return, your items must:

Be unused and in their original condition
Be returned in their original packaging, when applicable
Include all original accessories, components, and materials
Show no damage caused by improper use or handling

Returns that do not meet these conditions may be denied.

Non-Returnable Items

The following products cannot be returned to HARRY'S:

Personalized or customized items
Digital or downloadable goods
Clearance or final-sale merchandise
Products that have been used, altered, assembled, or damaged after delivery

How to Make a Return

Submit your return request within 30 days of receiving your order.
Ensure the product is unused and repackaged as originally received.
Ship the item back to HARRY'S at your expense unless the return is due to an incorrect shipment or a confirmed product defect.

After we receive the returned item, it will be inspected to determine if it qualifies for a refund.

Refunds

If your returned item passes inspection, HARRY'S will refund the original payment method used for purchase. Please allow 5-10 business days for the refund to process and appear in your account. Refund times may vary depending on your payment provider.

Returns for Incorrect or Defective Items

If you receive a wrong, defective, damaged, or incomplete item, please keep the product and all its original packaging intact. HARRY'S will review your case and provide instructions for returning the item. In these cases, HARRY'S will cover the cost of return shipping.

Return Shipping Costs

You are responsible for return shipping fees unless the return is due to an incorrect shipment or a verified product defect, in which case HARRY'S will pay for the return shipping.